What models of cell phones is this magsafe battery pack compatible with?

It's compatible with: iPhone 17 / iPhone 16 / iPhone 15 / iPhone 14 / iPhone13 / iPhone 12 all series

Can my phone still be magnetically charged normally with a case on it?

Only magnetic phone cases can be used for wireless magnetic charging, and the thickness of the phone case cannot exceed 2MM. It's NOT compatible with non-magnetic cases, such as the OtterBox Defender case.

Is it normal for the battery to heat up when charging?

When the portable charger is charging or discharging, some heat may be generated due to energy loss during transmission. This is a normal occurrence.

Is any power adapter able to charge the magsafe power bank?

Use an adapter with a U.S. safety certification mark that meets the following specifications:

* Power: Not less than 10W

* Voltage: 5V to 12V (5V and 12V inclusive)

Avoid using high-wattage adapters to charge power banks.

Magnetic charging will be affected by external factors to interfere with the magnetic?

Magnetic and metal attachments such as cards, keys, and pop grips will interfere with charging.